Client experience

  • Below you can see some opinions of our clients, who felt they needed to share them with us. The opinion of our clients is of high importance for us so you could be very helpful if you could share it with us.
  • 'Excellent services, I liked that there is a good communication throughout all the sales process! The quality price ratio looked good to me!'
    Andreea P from Bucharest, 02.08.2010
  • 'I am content with the cooperation with you both as person and as company. The cooperation was good for the beginning both for our interest and for you, and sincerely speaking I cannot say more than the fact that it was ok!'
    Iulian B (Distribution Company) from Suceava, 24.03.2010
  • 'It has been a great pleasure to cooperate with you. Both your products and your promptness were flowless. Thank you for your cooperation. I have only good words for you'
    Antoniu S. from Sibiu, 23.03.2010
  • 'First of all I would like to thank you because from the moment I contacted your company I was treated with a lot of attention and respect. I appreciated also the punctuality of the delivery and most importantly, the quality of your products. One very good aspect is the manner in which you present the products. I thank you once again for the services you made and last but not least I say my thanks to the person with whom I kept in touch from the company.'
    Daniel C. from Constanta, 05.03.2010
  • 'I had a great relationship with you and the strand bamboo flooring is excellent and it was perfectly installed. Thanks again.'
    Mihai C. from Bucharest, 26.10.2009
  • 'I am pleased with the services delivered by Smartrade. They came to my workplace to present the flooring. They brought 4 samples of parquet that they left with me in order to make an easyer decision. The delivery was done in due time. They supported us when we needed more baseboard. In other words they were proffesional and they care about the needs of the client, and you don't find this too often when working with the providers of goods and services from Romania.'
    Alexandru P. from Bucharest, 15.08.2009
  • 'We are very pleased with the flooring. It resisted well to the works that followed because after it was put in place we needed some extra repairing in the house, so there was a worksite but it didn't scrhatch as some other parquets would have.'
    Mihaela P. from Bucharest, 29.06.2009
  • 'I was content. The company observed the delivery term. There was a little issue: part of the baseboard was of different color , but they solved it very promptly. Also, I am happy with the quality of the flooring.'
    Alexandra G. din Bucuresti, 20.02.2009
  • 'I wanted to tell you that the merchandise has reached well and at a first glimpse everything looks allright, and the color and the texture have proved to be an excellent choice, even they were choosen only on internet :). I hope also that the quality of the flooring will be good in time. I also wanted to tell you that I appreciate the promptness of your answers, their clarity and the professional standard that you showed in general during this coperation. Being very close to the aniversary of 3 years since I began the building of my oun house, I encountered many suppliers of materials and services, but very fiew of good quality. That is why I alwais wanted to congratulate them, because thay are rare in Romania, but deserve to be sustained in order for them not to get extincted. Keep up the good work! :)'
    Lucian V. din Iasi, Iasi Dist. 21.11.2008
  • 'Our workers begun to install the flooring and it looks wonderfull. Thank you so much !'
    Sorina si Calin M. din Timisoara, Timis 19.11.2008
  • 'The flooring looks perfect :)'
    Katalin D. din Gheorghieni, Harghita 23.08.2007